Introduction
This policy explains how we collect, use, and protect personal information for practitioners, clients, and website users. By using our services, you agree to the practices described here.
Information We Collect

• Personal details: name, email, phone number
• Booking information: room type, date, duration, special requests
• Payment details (if applicable)
• Website usage data (cookies, analytics)
• Practitioner qualifications and professional information

How We Use Your Information

• To process room bookings and enquiries
• To communicate important updates or confirmations
• To maintain practitioner listings on our website
• For internal record keeping and reporting
• To comply with legal obligations

Data Sharing

• Personal information is not shared with third parties except as necessary to provide services
• Data may be shared with legal authorities if required by law
• Practitioner details (website profile, social media links) are shared only with consent

Data Security

• We use secure systems to store and process personal data
• Access is restricted to authorised personnel only
• Regular measures are taken to protect data from unauthorized access, loss, or misuse

Your Rights

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for data processing
• Object to the processing of your data
• Lodge a complaint with a supervisory authority (ICO) if necessary

Cookies

• Our website may use cookies to improve user experience
• Cookies help track analytics and page usage
• You can disable cookies in your browser settings if preferred

Changes to This Policy
Havering Health Rooms may update this privacy policy from time to time. Changes will be published on this page, and users are encouraged to review it periodically.